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MeiLin — Your AI Voice Agent | Axiom IT Solutions


Axiom AI Voice Agent · Azure AI

MeiLin — Your AI Voice Agent.

Never miss another customer call. MeiLin answers, understands, and handles every call — 24 hours a day, every day.

MeiLin, Axiom's AI voice agent, in a corporate portrait at the front desk

ONLINE

I’m MeiLin
AI VOICE AGENT · AXIOM IT SOLUTIONS

LIVE · MEILIN.AI
–:–:– SGT

Talk to MeiLin. She’ll call you in seconds.

Enter your Singapore mobile number and MeiLin will ring you directly — no forms, no waiting on hold.

  1. 1Enter your mobile number
  2. 2MeiLin calls you
  3. 3Have a real conversation
🇸🇬 +65


 

By submitting, you agree to receive one call from MeiLin, Axiom’s AI voice agent. Standard call rates may apply.

Listen to MeiLin at work.

Three real examples of the calls she handles every day.

Booking

Customer

“Hi, I need to change my appointment from Friday to next Monday afternoon.”

MeiLin

“Certainly. I have 2:30pm and 4pm available on Monday — which works better for you?”

✓ Appointment moved · ✓ Confirmation sent

Enquiry

Customer

“Do you accept walk-ins, or do I need to book first?”

MeiLin

“We do take walk-ins, but booking ahead saves you the wait. Would you like me to set up a slot now?”

✓ FAQ answered · ✓ Lead captured

Escalation

Customer

“This is the second time my order’s been wrong. I want to speak to someone now.”

MeiLin

“I completely understand — I’m connecting you with our team right now, with the full order history on hand.”

✓ Escalated with context · ✓ Nothing repeated

What happens in the four seconds after the phone rings.

01 · ANSWER

Answers instantly

No ring-out, no queue. She greets the caller by your business name within a ring or two, any time of day.

02 · UNDERSTAND

Reads the intent

Booking, enquiry, complaint, or urgent request — she follows natural, locally-phrased speech, in multiple languages.

03 · ACT

Takes real action

Checks the calendar, confirms a slot, answers FAQs from your knowledge base, or logs a message with full details.

04 · ESCALATE

Hands off cleanly

Anything that needs a human — an upset customer, a judgment call — gets routed to your team with full context.

Meet your AI team.

MeiLin isn’t just a receptionist — she’s a platform of specialised voice agents, each configured for a different job.

01

Receptionist

Answers every call, greets by business name, routes to the right person.

02

Service

Handles enquiries and support requests straight from your knowledge base.

03

Sales

Qualifies leads, answers product questions, books discovery calls.

04

Appointment

Books, reschedules, and confirms appointments directly into your calendar.

05

Reminder

Places outbound reminder and follow-up calls so nothing gets missed.

Wherever a missed call is a missed customer.

Axiom configures MeiLin’s script, tone, and integrations around what your business actually books, sells, or handles.

HealthcareAppointment booking & rescheduling
Professional ServicesClient intake & callback scheduling
F&BReservations & order enquiries
PropertyViewing requests & listing enquiries
RetailStock checks & order support

Real Results

Real numbers from a live deployment — not a projection.

12,480
Calls Handled

75%
Issues Resolved

24/7
Availability

100%
Answer Rate

Customer Story: NTU × Axiom

A full breakdown of how MeiLin was deployed and performed — read the complete case study.

Read the Case Study →

Enterprise foundations, small-business simplicity.

AI

Powered by Azure AI

Built on Microsoft’s Azure AI platform for reliable, natural-sounding conversation.

13+

Deployed by Axiom

13+ years fitting technology to how real businesses operate, as a Microsoft partner.

⇄

Connects to your tools

Integrates with your calendar, CRM, and knowledge base — no rip-and-replace needed.

✓

Secure by design

Every call logged and encrypted, with data handling built around enterprise security standards.

Give your next AI colleague a name.

Meet MeiLin.

Axiom will map her to your call flow, your calendar, and your FAQs — usually live within days, not months.

Axiom IT Solutions Pte Ltd
Call: +65 6285 7288
Email: sales@axiomitsolns.com

MEILIN.AI
An AI Voice Agent by Axiom IT Solutions Pte Ltd — Microsoft Partner